Reference

How 995det Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and exactly what we do with it.

Account data collected at registrationPayment data from bKash, Nagad, RocketCookie and device dataYour right to request changesContact us anytime on data questions

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DATA HANDLING PRACTICE

How We Protect and Manage Your Data

We apply SSL encryption across all account pages and payment flows, including every bKash, Nagad and Rocket transaction screen. Your data is stored on secured servers and access within our organisation is limited to staff who need it to operate or support your account. We retain your account data for as long as your account is active and for a period after closure as required by applicable rules in your region. You can request a copy of your data or ask us to correct inaccuracies at any time through the channels listed above.

Encryption on All Transactions

Every bKash, Nagad and Rocket payment screen runs over SSL. Your wallet credentials and transaction amounts are never stored in plain text on our side.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to improve account flow. You can adjust cookie preferences through your browser settings at any time.

Data Retention Policy

We keep your account data while your account is open and for a set period after closure, in line with obligations that apply to your eligible region and local law.

Right to Access and Correct

You can request a full copy of the data we hold on you, or ask us to correct any details that are wrong. We respond to these requests through our live chat or email channel.

What We Collect and Why We Collect It

995det Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide directly — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect transactional records tied to each deposit or withdrawal, so

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we can verify the correct wallet received or sent the right amount. When you browse our platform, our servers log your device type, browser, IP address and session activity. This helps us keep your account secure and resolve any access issues you raise with our support
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team. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad or Rocket is limited strictly to what those services need to complete your transaction. We may share data with our technology and compliance partners where required to
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operate the platform, and we will disclose data to relevant authorities if we are legally required to do so in your jurisdiction. Your use of the platform and the data we hold is subject to the laws applicable in your location and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us on Privacy Questions

If you want to access, correct or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat on the platform, by email, or via the account help section — whichever works for you on mobile.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our team picks up privacy and data requests there and logs your case with a reference number.

Email Support

Send your data request or privacy query to our support email address shown in the account help section. Include your registered phone number for faster matching.

Account Help Section

Find the privacy request form inside account settings. Submit your request directly from your mobile device — no need to call or wait for hours

Common Questions About Your Privacy on 995det

These are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, reach us through live chat or the account help section.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. We also log your device and session data to protect your account from unauthorised access.

We share only the minimum data that bKash, Nagad or Rocket need to process your transaction. We do not sell payment data to advertisers or unrelated third parties under any circumstances.

We retain your data for a defined period after account closure, as required by the rules applicable to your eligible region. You can ask us for the specific retention period via live chat.

Yes. Submit a data access request through your account help section or email our support team with your registered phone number. We will confirm receipt and provide your data in a reasonable timeframe.

Contact us through live chat or email with your registered account details. We will verify your identity, then process the correction or deletion in line with our retention obligations and local rules.

We use session cookies to maintain your login and analytics cookies to improve the account experience. You can manage or block cookies through your browser settings without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App995det App Info995Det Banking

How 995det Handles Your Personal Data

How We Protect and Manage Your Data

Encryption on All Transactions

Cookie Use and Control

Data Retention Policy

Right to Access and Correct

How to Reach Us on Privacy Questions

Live Chat

Email Support

Account Help Section

Common Questions About Your Privacy on 995det

01 What personal data does 995det collect when I open an account?

02 Does 995det share my bKash or Nagad payment details with anyone?

03 How long does 995det keep my account data after I close my account?

04 Can I request a copy of the data 995det holds on me?

05 How do I ask 995det to delete or correct my personal data?

06 Does 995det use cookies, and can I turn them off?

Privacy Policy

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